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Settlement agencies provide services to newcomers to Ontario in one or more of the following categories:
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Information & orientation
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Needs assessment and referral
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Labour market preparation
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Support services, such as childminding or transportation.
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Community connections
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Language and skills development
Many agencies have eligibility requirements that you have to meet to use their services. For example, you might have
to live in a certain area, or have a certain immigration status.
Ontario Day to Day
Workbook 2010
16
SETTLEMENT SERVICES IN ONTARIO
1. Use this website:
www.settlement.org/findhelp/
2. Under “Where do you want to search?” enter your Ontario city name, address or
postal code
3. Under “What are you looking for?” click on Immigration and Refugee Settlement
Services then on Settlement Services
4. Scroll down to see all agencies. For some areas you may see only one agency listed.
5. Click on the agency name or the website link to learn more about the services offered
6. Write down the contact information for your local agency or agencies below:
To find immigrant-serving agencies in your community
EXERCISE
Name of Agency
Address
Phone Number
The “community connections” element of the Federal Government’s Settlement Program, delivered by immigrant
serving agencies, matches newcomers with Canadians. Volunteers can help you:
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Overcome the stress of moving to a new country
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Learn about available services and how to use them
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Practice English or French
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Develop contacts in your field of work
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Participate in community events
COMMUNITY CONNECTIONS
There are several government funded language training programs for adult immigrants. These programs are designed
to help newcomers learn English or French. Some programs offer job-specific language training.
Language training programs are delivered by school boards, colleges, universities, private schools and immigrant-
serving agencies. You can also take language classes on-line. Many classes are free and some offer transportation
and child-minding services. Depending on your area, you may have the choice to attend classes full-time or part-time,
and at various times during the week. For more information about language training classes in your area, speak to
your local immigrant-serving agency.
LANGUAGE TRAINING PROGRAMS